E-Business

Nigeria is on the cusp of a dramatic change in the way commercial transactions take place. In place of the current 95% of transactions being in cash, the next few years will see a huge increase in the volume of electronic transfers taking place over Virtual Private Networks and the Web. Sceptics who think otherwise need only consider the sheer convenience and added security of avoiding handling large amounts of cash.

At Phillips Consulting, we have extensive expertise in strategising, scoping and implementing Internet and mobile solutions both internationally and in Nigeria. What drives us is the huge opportunity to shift the Nigerian marketplace towards a digital economy, where companies, consumers, citizens and students interact and transact in real time online. Our strong belief is that Nigeria has the market capacity, the hunger and the adaptability to transform itself rapidly into a digital society in the next few years

IT Assurance Services

Audit and Assurance services outside the traditional statutory audits are gradually becoming an indispensable service required in today’s business environment. Consumers need to be reassured that they will receive value for money spent; Business owners want to be certain that their investments are professionally managed and Business managers need some assurance that investment decisions they have made yield the required results.

From the investor’s and business manger’s view point, assurance services are particularly key as their business could be sanctioned severely, first by the market and competitors and then by industry regulators for varying forms of infringement, poor business decisions and processes. These eventually affect the long-term viability of any organisation.

In a bid to increase market confidence in their products and services, businesses should be exposed regularly to several forms of rigorous tests as a mark that they still add value to their customers, shareholders and numerous stakeholders.

E-business Readiness Assessment

If your senior management is prepared to begin to make a significant investment in developing your e-capabilities, we advise undertaking our intensive and in-depth E-Business Readiness Assessment. Delivered in the form of a Report followed up by a Retreat to assess our findings, this service will enable your organisation to align itself with the needs of an Internet-enabled economy and a re-orientation towards strong customer-centric service delivery.

The Assessment addresses the following components:
- Multi-dimensional assessment of your digital capabilities
- Strategic intent
- Organisational preparedness
- Risk management
- ICT infrastructure
- E-delivery channels

Revenue Assurance Audits

Without any doubt, profitability is a principal measure of the success of any organisation that intends to make a mark in today’s fierce competitive environment.

Our revenue assurance reviews seek to provide an independent assurance of controls and integrity of information processed by varied systems. We accomplish this by identifying sources and root causes of income leakages that result from the processing intricacies of these systems. Using automated data analysis tools and some of the most seasoned professionals in the field of audit and process automation our revenue assurance audits help ensure that your organisation’s income is locked-in while only authorised expenses are allowed, thus enhancing organisational profitability.

Website Audits

Growing profits is not just about locking-in existing customers; to remain profitable in the long-term; an organisation must reach out to new markets and introduce convenient and secure payment channels for its existing and potential customers.

Our website audits give a detailed critique of existing websites based on the following criteria:
· Usability heuristics
· Content and tone of voice
· Accessibility
· Web analytics
· Search engine optimisation
· Design and branding
· Global benchmarking

Audits are presented to key stakeholders in a Question and Answer session, offering the ideal toe-in-the-water approach to improving your website and giving end users an online experience that suits their information needs.

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